Privacy Policy

Last Updated: September 9, 2026

At Lucknow Refrigerator Services, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we may collect, use, store, and protect information when you visit or use our website lucknowrefrigeratorservices.in or contact us regarding refrigerator repair and service.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with our website or services, we may collect the following information:

Information You Provide Directly

When you contact us through our website, phone, WhatsApp, email, or any enquiry/service request form, you may provide information such as:

Name
Phone number
WhatsApp number
Email address
Service location or address
Refrigerator brand or model
Details of the refrigerator problem
Photos or videos shared for service-related purposes
Any other information you voluntarily provide

You are not required to provide information that is not necessary for your particular enquiry or service request.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the tools and services installed on the website.

This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Approximate visit time and duration
Referring website or source
Website interaction data

This information may be used to understand website usage, improve website performance, and measure the effectiveness of our advertising and marketing activities.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and measure advertising performance.

Cookies may help us:

Remember certain website preferences
Understand how visitors use the website
Measure website traffic
Measure advertising and conversion performance
Improve our website and user experience

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Google Ads and Advertising Measurement

We may use Google Ads and related advertising measurement technologies to advertise our refrigerator repair services and understand how visitors interact with our website after viewing or clicking an advertisement.

These technologies may collect information such as website visits, interactions, and conversion events.

Where applicable, Google may use cookies or similar technologies for advertising measurement, attribution, and related purposes.

We do not receive your private information from Google merely because you have viewed or clicked on one of our advertisements.

You can review Google’s policies and available privacy controls through Google’s own services.

5. Google Analytics

We may use Google Analytics or similar analytics tools to understand how visitors use our website.

Analytics information may include:

Pages viewed
Traffic sources
Device and browser information
General interaction information
Approximate geographic information
Website events and engagement

This information helps us improve our website, services, and advertising performance.

6. How We Use Your Information

Information provided by you may be used for purposes including:

Responding to your enquiries
Contacting you regarding your service request
Understanding your refrigerator problem
Scheduling or coordinating a service visit
Providing refrigerator repair or maintenance services
Providing service-related updates
Responding to WhatsApp or email enquiries
Improving our website and services
Measuring advertising and marketing performance
Preventing misuse, spam, or fraudulent activity
Maintaining records related to customer enquiries and services

We will use your information only for legitimate business and service-related purposes.

7. Phone and WhatsApp Communication

If you choose to contact us by phone or WhatsApp, the information you provide through those communication channels may be used to respond to your enquiry and provide the requested service.

WhatsApp and telephone services are operated by third-party service providers and may have their own privacy policies and terms.

We do not control the privacy practices of third-party communication platforms.

8. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may be shared when reasonably necessary for legitimate business or service purposes, such as:

Providing the requested repair or service
Using website, hosting, analytics, advertising, communication, or technical service providers
Responding to legal or regulatory requirements
Protecting our website, business, customers, or legal rights

Where third-party service providers are involved, they may process information according to their own terms and privacy policies.

9. Data Security

We take reasonable steps to protect the personal information provided to us from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of information transmitted to or through our website.

10. Data Retention

We may retain information for as long as reasonably necessary to:

Respond to your enquiry
Provide requested services
Maintain service or business records
Meet legal, accounting, or regulatory requirements
Resolve disputes
Prevent fraud or misuse
Maintain legitimate business records

The period for which information is retained may vary depending on the nature of the information and the reason it was collected.

11. Third-Party Websites and Services

Our website may contain links or integrations to third-party websites and services, including communication, advertising, analytics, mapping, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites or services.

We recommend reviewing the privacy policy of any third-party service before providing personal information to it.

12. Children’s Privacy

Our website is intended for general users seeking refrigerator repair and service information.

We do not knowingly request or collect personal information from children for the purpose of providing services.

If you believe that a child has provided personal information to us, please contact us so that appropriate action can be considered.

13. Your Privacy Choices

You may choose not to provide certain personal information. However, some information may be necessary for us to respond to an enquiry or provide a requested service.

You may also contact us if you have questions about personal information that you have provided to us or wish to request appropriate correction or deletion, subject to applicable legal and legitimate business requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, advertising practices, or applicable requirements.

Any changes will be published on this page with an updated “Last Updated” date.

We encourage visitors to review this page periodically for the latest information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle information, you can contact us using the details below.

Lucknow Refrigerator Services

Phone: +91 98899 29655

Email: lucknowrefrigeratorservices@gmail.com

Address:
536/35, Madehganj, Khadra, Niralanagar,
Khadra, Lucknow, Uttar Pradesh – 226020

By using this website, you acknowledge that you have read and understood this Privacy Policy.